Custom Clearance Assistance
Help following customs process and guidelines, preparing documentation, and identifying applicable duties and reliefs.
DocumentationOverview
Custom Clearance
Customs procedures cover classification, valuation, documentation and duty assessment. Getting them right keeps cargo moving and avoids unnecessary costs.
We help you follow the process and guidelines, prepare the paperwork, and identify the duties and reliefs that may apply to your shipment.
What we coordinate
- Reviewing your documents before filing
- Identifying classification and the duties that apply
- Identifying reliefs and exemptions that may apply
- Coordination during examination or inspection
- Keeping you informed as the process moves
Typical process
How customs clearance usually runs
A general outline. The exact steps depend on your goods, the port and customs requirements.
Document review
We check invoices, packing lists and transport documents for consistency.
Classification & duty
Goods are classified and applicable duties and reliefs identified.
Filing
The customs declaration is filed with supporting documents.
Examination
If customs selects the cargo, we coordinate the inspection.
Release
Once customs permits clearance, cargo moves on for delivery.
Before you ship
Key considerations
Accurate descriptions
Product descriptions on invoices and packing lists must match the goods and each other.
Classification
The tariff classification of your goods decides the duty rate and any permits needed.
Regulated goods
Some goods need licences, certificates or approvals from other authorities before clearance.
Timing
Timelines depend on documentation, examination and regulatory requirements for your goods.
Enquire
Documents commonly requested
Share what you have. Our team will ask for anything else they need.
- Commercial invoice
- Packing list
- Bill of lading or air waybill
- Importer-Exporter Code (IEC)
- Certificate of origin, where applicable
- Licences or permits for regulated goods
Related services
Often combined with Custom Clearance
Freight Forwarding
Import and export arrangements coordinated from the manufacturer to the end user, across modes and borders.
Sea Freight
Full container loads, consolidations, refrigerated, out-of-gauge, bulk and break-bulk cargo, with solutions shaped to your shipment.
Air Freight
Air cargo for time-sensitive and high-value shipments, with space and pricing supported by combined volumes across trade lanes.
Request a quote
Let’s Move Your Cargo
Tell us about your shipment and request a quote.